"My first C. Crane product was the original CCRadio. Then I bought a pillow speaker and a hot-rodded AM antenna for my car.
I just received my CCRadio Plus back from C. Crane with a full repair to the display. It had gotten to the point where it was unreadable.
Apparently this was a known issue for this radio for a short period of its manufacture--when the displays started to go bad in large numbers, Crane knew they had a defective design on their hands.
I have had this radio for over six years (!) and they still made the repair for free, and I only had to pay shipping one-way to get it to them.
This is a truly great radio for AM listening in problem areas where the signal is not the best. Combined with Crane's excellent Twin Coil tunable ferrite bar, you have the ultimate high sensitivity setup for low price. To get better performance, you have to pay five times as much.
This is because hardly any manufacturers pay any attention to the AM band. Circuitry from digital technology such as mp3 players and HDTV displays emits so much RF interference that you can't listen to even strong AM signals near your computer and perish the thought of being able to listen to Rush next to your home theater.
C. Crane is the last of the hardcore AM junkies, and they did me right with my defective CCRadio Plus--with a FREE repair 5 years out of warranty.
I listened to that radio for 3 years with no usable display, until I heard that C. Crane was making that repair free of charge.
Now, that's a company I want to do business with. I called, they set me up, and away it went. I was without my radio for a couple of weeks, and now it's back, receiving the AM, FM and weather bands as clearly as ever and with a perfect display.
I would upgrade to the CCRadio 2, which has the Twin Coil ferrite antenna BUILT IN! Now there's a distance-listening hot rod like no other AM radio on the planet.
But to make room in the case for the built in antenna, C. Crane had to remove the charging circuit for my beloved set of NiMH batteries. Now I would have to buy a separate battery charger instead of simply plugging the radio into the wall wart to charge batts. No way. I have C. Crane's outstanding Twin Coil ferrite antenna already--and if in the future I should need it I'll haul it out and let it do its work. I'd much rather have the charging circuit in there.
Folks, if you are looking for the ultimate AM hobbyist's company, it is C. Crane. And although they don't know me by name, they have always treated me like their most important customer.
As long as they are in business, I'll be buying from them."